Ordering, Shipping & Returns

Confirm your order before payment

This website is currently a collection preview. Contact us to confirm the actual items, availability, sizes, shipping, return terms and final total. Once we confirm your order, use the cart to choose card payment. The amount is calculated automatically. The total equals listed prices × quantities; no additional shipping; applicable New York sales tax is added at checkout. Opening a payment page does not confirm payment; we verify payments separately.

Shipping information

No additional shipping charge is added to the website checkout total. We dispatch confirmed orders within 2–3 days after payment and order details are confirmed. Confirm delivery availability and estimated transit time for your address with us before payment. Delivery times are not guaranteed by this preview.

Returns and refunds

You may request a return within one month of receiving your order.

1. Request a return

Email xiuliqi1970.04.03@gmail.com with your order reference, the item you wish to return and the reason for your return. We will provide the return address and instructions. Please contact us before mailing your return.

2. Send the item back

Customers are responsible for return shipping costs. Return postage is not reimbursed, except where required by applicable law. Pack the item securely and include its accessories and original packaging where possible. We recommend a tracked shipping service and keeping your proof of postage until the return is completed.

If your item arrives damaged, defective or incorrect, contact us promptly with your order reference and photos so we can help arrange the appropriate resolution before you send it back.

3. Receive your refund

After we receive and inspect the returned item, we will process the refund for the returned item within 5 business days and notify you by email. Refunds are issued to the original payment method through the provider used for your purchase. If you return only part of an order, the refund covers only the returned items. We do not charge a restocking fee.

Your bank or payment provider may need additional time to post the refund to your account. If you cannot see your refund after we confirm it has been issued, contact your bank or payment provider, then contact us with your order reference if you still need help.

This policy does not limit your rights under applicable law. Do not email full card numbers, card security codes or account passwords.

Questions about an existing purchase

If you have purchased directly from the company, contact us with the item and order details so the applicable order terms can be checked. Do not send full payment-card details by email.